Here is the translation in English:
Thank you for visiting www.asangroup.vn. The protection of your personal information is a top priority at Asan Group. The following privacy policy will help you understand our commitments regarding the collection, use, and protection of personal information.
- Purpose of Information Collection Personal information including: Full name, phone number, and customer address will be collected when you place orders on www.asangroup.vn. These are essential details to confirm orders and support communication with customers as needed. This ensures your rights during the use of services.
- Scope of Information Use Your personal information will be used for the following purposes:
- Processing orders and delivering products to customers.
- Communicating, consulting, or providing information related to customer requests.
- Supporting customers throughout the purchasing process, customer care, warranty services, and other requests.
- Information Storage Period Customer personal data will be stored for as long as needed for the purposes stated or until you request deletion via hotline 1900 0378. All personal information will be secured on Asan Group’s servers.
- Entities with Access to Information
- Asan Group and related departments for supporting, performing contracts, and providing services to customers.
- In cases where legal authorities like courts, prosecuting agencies, or police request personal information from Asan Group, the company has a legal obligation to provide such information.
- Personal Data Management Address Information regarding the collection and management of personal data is managed by: CÔNG TY TNHH DỊCH VỤ ASAN Address: 831 – 833 Trần Hưng Đạo, Phường 1, Quận 5, TP. Hồ Chí Minh, Việt Nam Tax ID: 0317639490
- Customer Rights Regarding Personal Data Management Customers have the right to check, edit, or request the deletion of their personal information at any time. To do this, please contact via hotline 1900 0378. If you detect personal information being disclosed or used improperly, you can file a complaint to receive support in restoring and securing the information.
- Commitment to Protecting Personal Information Asan Group commits to:
- Not using customers’ personal information for any purposes other than those stated in point 1.
- Not copying, reproducing, distributing, or otherwise disclosing any customers’ personal information to anyone else (except Asan Group’s personnel mentioned in point 4) without customer consent. Unless required by a competent authority.
- Complaint Resolution Process for Improper Use of Personal Information If you detect personal information being used improperly or beyond the scope, please contact hotline 1900 0378. Asan Group will respond and work with you to resolve the issue within 24 hours (from the time the complaint is received).
- Changes to Privacy Policy This privacy policy may be changed or adjusted according to current laws or Asan Group’s business situation. Any changes will be notified on the website www.asangroup.vn. Customers can refer back to the privacy policy to keep up with new changes. In the event of disputes or complaints that cannot be resolved through negotiation, either party may request resolution from the competent state authority.
Thank you for your attention!
Asan Group
